Services

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FRACTIONAL CUSTOMER SUCCESS LEADERSHIP

Strategic partnership for Series A/B/C startups and SMEs

For lean teams that need VP-level expertise without the full-time executive headcount (and cost!). I step in to audit and fix your leaky bucket and build repeatable processes. I also assist with team development, hiring, and succession planning.

• GTM & Retention: Redefine your pre- and post-sales motion to protect and grow ARR.
• Churn Mitigation: Identify why customers leave, and expand them instead.
• Scaling Operations: Build repeatable playbooks, and implement the tech stack (CRM/Customer Data), and team structures needed for growth.
• Interim Leadership: Stabilising teams during transitions (funding, exit, M&A), pivots, or rapid hiring phases.

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EXECUTIVE COACHING

High-impact 1:1 support for founders, senior leaders, and their commercial teams

I provide a confidential space to solve complex problems, address mindset blockers, and take action.

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LEAD TOGETHER

A regular free group coaching meetup for new and aspiring leaders

In these interactive group coaching sessions, expect to confront the uncomfortable, meet like-minded peers, participate in respectful challenge, and leave with tangible actions.

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LEAD NEXT

Developing future leaders

Lead Next is a high-impact programme designed by two leaders turned coaches (Dr Laura Leslie and myself), specifically for new and aspiring leaders.

Our half-day online workshops cover:

• Leadership Identity: Move from individual contributor to strategic lead
• Performance Drivers: Identify motivators, remove barriers, and tackle limiting beliefs
• The Action Plan: Leave with a concrete roadmap.

See upcoming Lead Next Workshop cohorts here.

We also have self-coaching worksheets here. Learn to coach yourself, at your own pace.

For Organisations

We provide Lead Next as a bespoke group coaching and in-house programme, delivered in-person or online, tailored to your company’s specific challenges. Let’s discuss your requirements.

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