Services

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FRACTIONAL CUSTOMER SUCCESS LEADERSHIP & ADVISORY

Strategic partnership for Series A/B/C startups and SMEs

For lean teams that need VP-level expertise without the full-time executive headcount (and cost!). I step in to audit and fix your leaky bucket and build repeatable processes. I also assist with team development, hiring, and succession planning.

• GTM & Retention: Refining your pre- and post-sales motion to protect and grow ARR.
• Churn Mitigation: Data-driven audits to identify why customers leave, as well as how to keep and expand them.
• Scaling Operations: Building repeatable playbooks, and implementing the tech stack (CRM/Customer Data), and team structures needed to hit £10M+ ARR.
• Interim Leadership: Stabilising teams during transitions (funding, exit, M&A), pivots, or rapid hiring phases.

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EXECUTIVE COACHING

High-impact 1:1 support for founders, senior leaders, and their commercial teams

I provide a confidential space to solve complex problems, address mindset blockers, and take action.

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LEAD TOGETHER

A regular free group coaching meetup for new and aspiring leaders

In these interactive group coaching sessions, expect to confront the uncomfortable, meet like-minded peers, participate in respectful challenge, and leave with tangible actions.

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LEAD NEXT

Developing future leaders

Lead Next is a high-impact programme designed by two leaders turned coaches (Dr Laura Leslie and myself), specifically for new and aspiring leaders.

Our half-day online workshops cover:

• Leadership Identity: Moving from individual contributor to strategic lead
• Performance Drivers: Identifying motivators, removing barriers, and tackling limiting beliefs
• The Action Plan: Leaving with a concrete roadmap.

See upcoming cohorts here.

For Organisations

We provide Lead Next as a bespoke group coaching and in-house programme, delivered in-person or online, tailored to your company’s specific challenges.

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